Who is this article for?

Admins that have upgraded email tracking and its not working.

Global admin permissions are required.

This article explains how to check your email tracking code version to confirm whether your upgrade was successful.

Accessing the application version

To check your email tracking version:

1. Go to your Azure Portal.
2. Select Function app.
3. Click Overview.
4. Scroll down and click HttpGetApplicationVersion.
   
5. Click Test/run.
6. Click the Run button.
   

If the test runs successfully, take a screenshot of your version and send it to Ideagen support. If you receive a message about CORS settings, follow the steps in the next section.

Configuring CORS settings

To add the required CORS settings:

1. Scroll down to API.
2. Select CORS.
3. Type https://portal.azure.com into the Allowed origins field.
4. Click Save.

Running the version check

To complete the version check:

1. Go back to Function App.
2. Select Overview.
3. Click HttpGetApplicationVersion.
4. Click Test/Run.
5. Click Run.
6. Wait for the test to complete.

The HTTP response should show 200 OK. If it does not, run the test again. Once successful, take a screenshot of your version and send it to Ideagen support. The version should be something like 20260729.1. (or the latest version)

Video run through

Video available here