Who is this article for?

Administrators who want to learn to upgrade from an earlier release.

No elevated permissions are required.

This article provides administrator instructions for upgrading to the latest release of integrated desktop tools.

1. Upgrade from an earlier release

Configuration and user settings such as favorites and recent locations will be migrated automatically during the upgrade process.

2. Steps to upgrade

• Ensure permission consent has been granted on behalf of your organization before deploying the latest release.
• Download the required installation files for the desktop tools.
• Manually install the latest version of the email and document integration tools, as well as the administration client (admin only).
• Ensure the same version is deployed across all client machines. The administration client should be upgraded only on administrator machines.
• Launch the administration client.

3. Configuration profiles

If needed, make configuration changes to support new features. These changes will be applied to users once upgraded. Users of previous versions will not receive these updates.

4. Solution profiles

Solution profiles will continue to be delivered to all users, regardless of the version installed.

5. Final steps

• Test the email and document integration tools.
• Package and deploy the desktop tools to end users.