Who is this article for?

Users who want to learn use telemetry settings and opt-out options.

No elevated permissions are required.

This article explains how telemetry data is collected and how users or administrators can opt out.

1. Overview

Desktop software may collect usage and performance data to help diagnose problems and improve products and services. This telemetry is an anonymous organization and does not capture any personally identifiable information. Telemetry is used to support feature development and software improvements.

2. Opting out of telemetry

Telemetry is enabled by default and can be disabled via application settings or enterprise deployment settings. Opt-outs can be performed individually or by an administrator using deployment switches or a central configuration profile.

2.1. Opt-out during deployment

Telemetry can be disabled at installation time using command-line parameters. This option is available only when using an .msi file.

Run the setup with the appropriate parameters, including TELEMETRYENABLED=1 to enable or TELEMETRYENABLED=0 to disable telemetry.

Example enterprise deployment settings:

• OnePlaceMail_Outlook2016_2019_365.msi /quiet SUBSCRIPTIONId=1223445 SETTINGSURL=http://yourSPserver/sites/oneplacesolutions TELEMETRYENABLED=0
• OnePlaceDocs_Office2016_2019_365.msi /quiet SUBSCRIPTIONId=1223445 SETTINGSURL=http://yourSPserver/sites/oneplacesolutions TELEMETRYENABLED=0

If the telemetry parameter is omitted during an upgrade, the previous value will be retained.

2.2. Opt-out after installation

To disable telemetry as an individual user:

• Launch the desktop application.
• Select settings general tab.
• Untick Send usage statistics.

2.3. Opt-out across the organization

A central configuration process is available to manage one or more configuration profiles across the organization. Each profile may contain multiple settings and can target specific groups or all users.

The setting item labeled Help improve software can be configured to either true or false, depending on whether telemetry should be enabled or disabled.